Terms of Service
These Terms of Service ("Terms") govern your access to and use of the website, services, scheduling tools, and SMS messaging program operated by Edge Peptide Therapy, LLC ("Edge Peptide Therapy," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.
1. Services
Edge Peptide Therapy is a medical clinic based in Franklin, Tennessee that offers medically supervised peptide therapy, hormone optimization, regenerative medicine, body composition therapy, and related concierge healthcare services. Our website at edgepeptide.com and our intake/booking pages (including those at goedgepeptides.com) allow prospective and existing patients to request a free intro call, book consultations, and submit health-intake information.
2. Eligibility
You must be at least 18 years of age to use our services, submit an intake form, or opt in to our SMS messaging program.
By using this service, you represent and warrant that you are at least 18 years of age. If you are under 18 years old, you may not use or access our services or opt into our messaging program.
3. No Medical Advice / Provider Review
Information available on our website is for general educational and informational purposes only and does not constitute medical advice, diagnosis, or treatment. Any treatment plan offered by Edge Peptide Therapy is subject to provider review, eligibility, and clinical appropriateness based on your individual health history and labs. Do not disregard professional medical advice or delay seeking it because of information on this website.
4. Use of the Website
You agree to use our website lawfully and not to:
- Submit false, inaccurate, or misleading information on our intake or contact forms.
- Attempt to access non-public areas of our website, servers, or systems.
- Use automated systems (bots, scrapers) to access our website without prior written permission.
- Interfere with, disrupt, or attempt to gain unauthorized access to our services or systems.
5. SMS Messaging Program — Communications Consent
When you provide your mobile phone number and check one or both consent checkboxes on our website, you agree to receive recurring SMS and MMS text messages from Edge Peptide Therapy. We operate two independent SMS programs, each governed by its own consent checkbox:
- Transactional (non-marketing): appointment confirmations, appointment reminders, intake follow-ups, and direct responses to your service inquiries.
- Marketing: seasonal specials, discounts, and service updates.
By opting into either program, you acknowledge and agree that:
- Message frequency varies based on your interactions with our service and typically averages 3 to 5 messages per month.
- Message and data rates may apply.
- Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply. Message frequency varies based on your interactions with our service.
Carriers are not liable for delayed or undelivered messages.
STOP and HELP Instructions
You can cancel the SMS service at any time. Just text 'STOP' to +1 615-724-1878. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance.
You may also contact us at joe@edgepeptide.com or (615) 724-1878 for help with the SMS program at any time.
6. Privacy Policy
Your use of the messaging program is also governed by our Privacy Policy. View it here: Privacy Policy.
Our Privacy Policy describes how we collect, use, share, and protect your information, including SMS opt-in data and consent records. It also explains your rights with respect to that information.
7. Intellectual Property
All content on our website — including text, graphics, logos, images, and the "Edge Peptide Therapy" brand — is the property of Edge Peptide Therapy, LLC or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual-property laws. You may not reproduce, distribute, modify, or create derivative works from any content on our website without our prior written permission.
8. Third-Party Platforms and Tools
We use third-party platforms to deliver our services (e.g., scheduling, CRM, SMS delivery, email delivery, payment processing, analytics). Your use of those platforms may be subject to their own terms and privacy policies. We are not responsible for the practices of third parties.
9. No Guarantee of Results
Individual results from peptide therapy and related services vary. We do not guarantee any specific outcome. Testimonials and case examples on our website reflect the experiences of specific patients and should not be construed as a promise of similar results.
10. Patient Responsibilities
As an Edge Peptide Therapy patient or prospective patient, you agree to:
- Provide accurate, complete, and current health-intake information.
- Disclose all known allergies, medications, and material health conditions to the clinical team.
- Follow your provider's instructions and treatment plan as agreed.
- Notify us promptly of any adverse reaction or material change in your health status.
11. Fees and Separate Agreements
Treatment fees, lab fees, and payment terms are addressed in separate clinical agreements provided at the time of consultation or onboarding. These Terms do not create a treatment relationship or obligate Edge Peptide Therapy to provide any specific service.
12. Disclaimer of Warranties
OUR WEBSITE AND SMS MESSAGING PROGRAM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, EDGE PEPTIDE THERAPY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR HARMFUL COMPONENTS.
13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL EDGE PEPTIDE THERAPY, ITS OFFICERS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR WEBSITE OR SMS MESSAGING PROGRAM, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
14. Indemnification
You agree to indemnify and hold harmless Edge Peptide Therapy, LLC, its officers, employees, and affiliates from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of your breach of these Terms, your misuse of our website or messaging program, or your violation of any applicable law.
15. Termination
We may suspend or terminate your access to our website or messaging program at any time, with or without notice, if we believe you have violated these Terms or otherwise misused our services. You may opt out of our SMS program at any time by replying STOP, and you may discontinue use of our website at any time.
16. Governing Law and Venue
These Terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms or our services will be brought exclusively in the state or federal courts located in Williamson County, Tennessee, and you consent to personal jurisdiction in those courts.
17. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website or services after a material change constitutes acceptance of the updated Terms.
18. Contact Information
For questions about these Terms, the SMS messaging program, or to request HELP: